by Donna Burnett on February 1, 2022 in Contact 1 News


Contact 1 Client BOS Announcement

Clients of winning agencies are twice as likely to be completely satisfied.

Washington D.C. – February 1 – Contact 1 Inc., a leading DC staffing and recruiting firm, announced today that they have won the Best of Staffing Client Award for providing superior service to their clients. Presented in partnership with presenting sponsor Indeed and gold sponsor, ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients.  

On average, clients of winning agencies are twice as likely to be completely satisfied with the services provided compared to those working with non-winning agencies. Contact 1 received satisfaction scores of 9 or 10 out of 10 from 90% of their clients, significantly higher than the industry’s average of 41%.

“We’re honored that our clients recognize our commitment to serving them well,” comments Donna Burnett, President of Contact 1. “Our team works hard to align with our clients’ needs, simplifying their hiring process and delivering the highest quality service with integrity and compassion. Winning the Best of Staffing Client Award is confirmation that we’re succeeding in these goals.”

“Winners of the 2022 Best of Staffing award have demonstrated their commitment to delivering exceptional service, even as Covid-19 has forced them to reimagine and rebuild their approach to business,” said ClearlyRated’s CEO and Founder, Eric Gregg. “These service leaders have kept the client, talent, and employee experience at the heart of their business strategy, and it’s my honor to celebrate and showcase the 2022 Best of Staffing winners alongside feedback from their actual clients on!”

About Contact 1 Inc.

Contact 1 is a local, woman-owned staffing and recruiting agency in the heart of Washington DC. Offering temporary, temp-to-hire, and direct hire staffing services for the DC – Maryland – Virginia area, Contact 1 specializes in staffing for positions ranging from administrative and professional support to mid-level management.

Started in 1989, Contact 1 has long been a trusted staffing partner with the experience and integrity to deliver high quality services to their clients and candidates. With a commitment to diversity and a hands-on approach, the Contact 1 team leverages their years of experience to help their clients and candidates achieve success.

About ClearlyRated

Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at

About Best of Staffing

ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients, placed talent, and internal employees. Award winners are showcased by city and area of expertise on—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.

Donna Burnett – President
p. (202) 822-8220


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